Shipping Policy

At RARCO Lifestyle Private Limited (“RARCO”, “we”, “our”, or “us”), we are committed to delivering your orders in a timely, reliable, and secure manner. This Shipping Policy outlines the shipping process, timelines, charges, and other important information related to order delivery.

By placing an order on our website, you agree to the terms mentioned below.

1. Shipping Locations

We currently ship orders across India. At this time, international shipping is not available unless explicitly mentioned for select products or campaigns.

2. Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation

  • Orders placed on Sundays or public holidays are processed on the next working day

  • You will receive an order confirmation and shipping notification once your order is dispatched

RARCO reserves the right to delay processing during high-volume periods such as sales, promotions, or unforeseen circumstances.

3. Shipping Timeline

Once dispatched, orders are typically delivered within:

  • 3–7 business days, depending on your delivery location

  • Delivery timelines may vary for remote or non-serviceable pin codes

Please note that delivery timelines are estimates and may be affected by courier partner operations, weather conditions, or regional restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed at checkout

  • Free shipping may be offered during special promotions or above a minimum order value

  • Any applicable Cash on Delivery (COD) charges will be clearly mentioned before order confirmation

5. Courier Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders. Courier partner selection is based on serviceability and delivery efficiency for your location.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your delivery in real time.

7. Delivery Attempts

  • Courier partners typically make 2–3 delivery attempts

  • If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us

  • Re-shipping of returned orders may incur additional shipping charges

8. Cash on Delivery (COD)

  • COD is available on select pin codes

  • RARCO reserves the right to disable COD for certain locations or orders

  • Orders placed using COD may be verified before dispatch

9. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the delivery, if possible

  • If accepted, contact us within 48 hours with clear images or videos

  • Claims reported after this period may not be eligible for resolution

10. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. RARCO is not liable for delays or non-delivery resulting from incorrect or incomplete addresses.

11. Changes to This Shipping Policy

RARCO Lifestyle Private Limited reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

12. Contact Us

For shipping-related queries or assistance, please contact:

RARCO Lifestyle Private Limited
Email: info@rarcolifestyle.com

Thank you for choosing RARCO. We appreciate your trust and are committed to delivering quality products to your doorstep.